Support
Questions about FACE AI or your account? Email us.
Contact us
The FACE AI contact address is sidneydjidji@yahoo.fr. The link below opens your email app; it does not send a message automatically.
Help us understand your request
Describe what you are trying to do and what happens. For an app-related question, include the following details where relevant:
- iPhone or Android, your device model and system version if you know them;
- your FACE AI version and any error message;
- the email address associated with your account only if the request concerns that account.
What not to send
Do not send a face photo, health information, bank details, password or sign-in code. If a screenshot is useful, hide personal information before attaching it.
FACE AI is a wellbeing project. Support does not provide diagnoses or medical advice.
Your data or subscription
Deleting your account and cancelling a subscription are separate actions.